preparation

Black text over white background: 'Culture itself is defined by the stories we continually tell ourselves' Michelle Gielan

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

Reading Time: 7 minutes A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really …

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