Reading Time: 5 minutes The first time I heard the phrase “No is a complete sentence”, it blew my mind. All my life, I’d believed that if I said “No” to something, I had to provide a justification, and that my justification had to be absolutely water-tight. How wrong I was, and how much heartache that belief cost me! […]
The power of a clear “No” Read More »
Reading Time: 5 minutes Back in my early 20s, I was given a piece of advice, and told that it works in every situation that humans face. I initially couldn’t (or rather, wouldn’t!) accept the idea that it could apply in every context. And I tried really hard to imagine a situation in which it wouldn’t work… but even
The Best and Wisest Piece of Advice I Ever Received Read More »
Reading Time: 7 minutes A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really
Reading Time: 7 minutes The element of communication is one of the most significant building-blocks to your organisational culture. We spend most of our days communicating with others. But how often do we stop to consider what we are communicating, and how we are communicating? And how do we know if what and how we are communicating are hitting
Culture element: communication Read More »
Reading Time: 9 minutes Chances are, you’ve been taught there is such a thing as a “good” and a “bad” type of question. Typically, this refers to open-ended questions (“good”), and closed questions (“bad”). This judgement is based on the likelihood of getting more than a one-word answer. But have you ever asked yourself why we ask questions at
Ask yourself: why do you ask questions? Read More »
