Communication

A photo of a person with a box over their head labelled "brain" and a hand putting the word "idea" into the box

The Best and Wisest Piece of Advice I Ever Received

Reading Time: 5 minutes Back in my early 20s, I was given a piece of advice, and told that it works in every situation that humans face.  I initially couldn’t (or rather, wouldn’t!) accept the idea that it could apply in every context. And I tried really hard to imagine a situation in which it wouldn’t work… but even …

The Best and Wisest Piece of Advice I Ever Received Read More »

Black text over white background: 'Culture itself is defined by the stories we continually tell ourselves' Michelle Gielan

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

Reading Time: 7 minutes A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really …

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across Read More »

A blue-painted brick wall with the words 'Culture element: communication' superimposed in white

Culture element: communication

Reading Time: 7 minutes The element of communication is one of the most significant building-blocks to your organisational culture. We spend most of our days communicating with others. But how often do we stop to consider what we are communicating, and how we are communicating? And how do we know if what and how we are communicating are hitting …

Culture element: communication Read More »