Communication

A photo of a person with a box over their head labelled "brain" and a hand putting the word "idea" into the box

The Best and Wisest Piece of Advice I Ever Received

Reading Time: 5 minutes Back in my early 20s, I was given a piece of advice, and told that it works in every situation that humans face.  I initially couldn’t (or rather, wouldn’t!) accept the idea that it could apply in every context. And I tried really hard to imagine a situation in which it wouldn’t work… but even

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Black text over white background: 'Culture itself is defined by the stories we continually tell ourselves' Michelle Gielan

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

Reading Time: 7 minutes A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really

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