Organisational Culture

shallow focus photography of yellow star lanterns

Is Your Team Made Up of Rockstars or Superstars?

Reading Time: 3 minutes I love the distinction that Kim Scott makes in her book ‘Radical Candor‘ [non-affiliate link] between rockstars and superstars. And I think it has huge implications for how we lead, manage, and shape teams in our workplaces. Rockstars vs Superstars – the definitions 🌟 Rockstar: a solid, stable performer on a gradual growth trajectory, or […]

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A photo of a white jigsaw puzzle on a black background, with a piece missing

How Can We Deal With “Wicked Problems”?

Reading Time: 2 minutes I’ve been thinking a lot recently about the concept of “wicked problems”. More and more, we’re facing complex and challenging issues as individuals, partners, parents, work teams and as a society. So what should we do when we’re faced with a problem that doesn’t have a simple solution? Unfortunately, it’s not as simple as finding

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A photo of a person with a box over their head labelled "brain" and a hand putting the word "idea" into the box

The Best and Wisest Piece of Advice I Ever Received

Reading Time: 5 minutes Back in my early 20s, I was given a piece of advice, and told that it works in every situation that humans face.  I initially couldn’t (or rather, wouldn’t!) accept the idea that it could apply in every context. And I tried really hard to imagine a situation in which it wouldn’t work… but even

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Three hands clasped together

Kindness: a better business strategy

Reading Time: 3 minutes Kindness. It’s a scorned, if not outright rejected concept in business – it’s too soft, too weak. We can’t be kind, because to be in business is to be tough, competitive, strong. Logic and rationality rule the roost. We don’t do feelings or soft, fluffy stuff. We’re here to do the serious stuff of business;

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A rainbow painted background with the word 'Culture' in white

What is organisational culture, why does it matter, and how can we build a great culture?

Reading Time: 4 minutes Organisational culture has been a “buzzphrase” for longer than I can remember. It’s the topic of vast numbers of books, 15 TED talks (when I last checked), and innumerable blog-posts (to which I am adding another with this!). But what is it, exactly? And why is it so important? And how do we create a

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Four quadrant model showing learner, collaborator, inclusion and challenger safety

Leadership Toolbox: how to create psychological safety at work

Reading Time: 7 minutes Have you ever wondered why some teams thrive in difficult times? Their leaders have learned how to create psychological safety. Team members and the manager trust one another, freely share knowledge, admit mistakes and generate creative and innovative ideas at the drop of a hat. Other teams and managers spend their time covering up mistakes,

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