process

Black text over white background: 'Culture itself is defined by the stories we continually tell ourselves' Michelle Gielan

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

Reading Time: 7 minutes A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really …

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A yellow sticky note with the words 'to do' spelled out in Scrabble(TM) tiles

Seven steps to turn your “to-do” list into an “achieved” list

Reading Time: 7 minutes It starts with that familiar sinking feeling, as we scurry around trying to do the million things on our mental “to-do” list, and instantly think of another twenty tasks to add. Or we stare at a blank page, too stressed to know where to start writing a list of everything we have to do. Either …

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