behaviour

Ask yourself: why do you ask questions?

Ask yourself: why do you ask questions?

Reading Time: 9 minutes

Chances are, you’ve been taught there is such a thing as a “good” and a “bad” type of question. Typically, this refers to open-ended questions (“good”), and closed questions (“bad”). This judgement is based on the likelihood of getting more than a one-word answer.

But have you ever asked yourself why we ask questions at all? The answer seems obvious at first glance – we ask questions to find something out. But there is much more to it than meets the eye.

This article:

  • defines three key motivations for asking a question,
  • explains how to effectively deploy positive motivations, and
  • provides guidance on what to do if you or someone else falls into the trap of the third motivation.
Continue reading →
Posted by Daria Williamson in Communication, 0 comments
Recognition – how to turbo-charge success

Recognition – how to turbo-charge success

Reading Time: 5 minutes

“Change is the only constant” (attributed to Heraclitus of Ephesus). How often have you heard this phrase or some variation? People use it to explain (or excuse) shifts in policy, values and decisions. But it’s not terribly inspiring! Why bother learning a new way of doing things if it’ll just change again? And worse, why learn if we won’t even get any recognition for trying?

While success in anything comes from a combination of factors, recognition is a golden opportunity to turbo-charge success. The sad thing is that many organisations overlook it entirely. But it doesn’t have to be a big, difficult, expensive thing to embed in your culture. There are simple, effective and low-cost approaches that will make your employees feel valued and engaged.

Continue reading →
Posted by Daria Williamson in How-to, 0 comments