Communication

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

Reading Time: 7 minutes

A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really clear (to us, anyway).

This scenario happens to us over and over again, in all areas of our lives. Sometimes we are the person who is misunderstood, and sometimes we’re the one who misunderstands. No one is immune. So, how does it happen, and what can we do to get our message across with greater clarity?

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Posted by Daria Williamson in Communication, How-to, 0 comments
Culture element: communication

Culture element: communication

Reading Time: 7 minutes

The element of communication is one of the most significant building-blocks to your organisational culture.

We spend most of our days communicating with others. But how often do we stop to consider what we are communicating, and how we are communicating? And how do we know if what and how we are communicating are hitting the mark?

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Posted by Daria Williamson in Communication, Organisational Culture, 0 comments
Ask yourself: why do you ask questions?

Ask yourself: why do you ask questions?

Reading Time: 9 minutes

Chances are, you’ve been taught there is such a thing as a “good” and a “bad” type of question. Typically, this refers to open-ended questions (“good”), and closed questions (“bad”). This judgement is based on the likelihood of getting more than a one-word answer.

But have you ever asked yourself why we ask questions at all? The answer seems obvious at first glance – we ask questions to find something out. But there is much more to it than meets the eye.

This article:

  • defines three key motivations for asking a question,
  • explains how to effectively deploy positive motivations, and
  • provides guidance on what to do if you or someone else falls into the trap of the third motivation.
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Posted by Daria Williamson in Communication, 0 comments