leadership

Four quadrant model showing learner, collaborator, inclusion and challenger safety

Leadership Toolbox: how to create psychological safety at work

Reading Time: 7 minutes Have you ever wondered why some teams thrive in difficult times? Their leaders have learned how to create psychological safety. Team members and the manager trust one another, freely share knowledge, admit mistakes and generate creative and innovative ideas at the drop of a hat. Other teams and managers spend their time covering up mistakes,

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A cartoon of a person walking a dog. The person's thought-bubble is full of music, other people, cars, work etc, while the dog's thought bubble shows only the scene they are walking in.

Leadership toolbox: how to build self-awareness

Reading Time: 8 minutes Self-awareness is a key life and leadership skill. At its most basic level, self-awareness is about developing your knowledge and understanding of yourself, and being able to access that knowledge and understanding in real-time to help you better navigate your life. Its benefits include: greater self-confidence heightened sensitivity to thoughts, emotions and feelings improved critical

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Photo of two women talking while sitting on beanbags

Leadership Toolbox: getting to grips with empathy

Reading Time: 5 minutes In my first Leadership Toolbox post, I talked about the importance of self-care for leaders. Self-care involves turning our attention inward, to manage our own wellbeing. In this post, I’ll be talking about the tool of empathy, which helps us turn our attention outward, to understand and connect with those around us. In a future

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Leadership Toolbox: what we need to know for living with complexity

Reading Time: 13 minutes Note: This article was originally published on 23rd March 2020. There’s a lot going on in the world right now. We are seeing a massive global response to the COVID-19 virus, the likes of which we don’t often see. For more than a year now, we’ve been experiencing rapid change, both in the spread of

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Black noticeboard with white writing saying 'Thank You'

Recognition – how to turbo-charge success

Reading Time: 6 minutes There are many factors that go into creating success, from talent to resources to committed action. One-off successes can be achieved relatively effortlessly – but ongoing, sustained success takes thoughtful leadership and careful management. And recognition is a golden opportunity to turbo-charge success and make it sustainable over the long-term. The sad thing is that

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Success – what matters more, talent or hard work?

Reading Time: 6 minutes We live in a culture that worships talent as the path to success. Have you heard people describe someone at the top of their game as a “freak”, a “genius”, or a “natural”? Or heard their performance described as “effortless” or “magical”? We come unstuck when we believe that natural talent is the key to

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