Daria Williamson

Black text over white background: 'Culture itself is defined by the stories we continually tell ourselves' Michelle Gielan

“What you heard isn’t what I said!” How to prevent miscommunication and get your message across

A large part of modern work and life centres on communication. But how often have you been surprised when someone misinterprets something you’ve said? When it happens, we shake our heads at the other person’s inability to understand us, assuming that the error lies at their end. After all, what we were saying was really […]

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Photo of a book with pages being blown by the wind

Leadership toolbox: how to use change stories to transform your reality

Our change stories can make or break us as we navigate change. I’ve written previously about how we humans are sense-making machines. We always seek out a story that explains what we are experiencing. And if what is happening doesn’t come with a story that makes sense to us, we’ll make up one that does!

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A rainbow painted background with the word 'Culture' in white

What is organisational culture, why does it matter, and how can we build a great culture?

Organisational culture has been a “buzzphrase” for longer than I can remember. It’s the topic of vast numbers of books, 15 TED talks (when I last checked), and innumerable blog-posts (to which I am adding another with this!). But what is it, exactly? And why is it so important? And how do we create a

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Four quadrant model showing learner, collaborator, inclusion and challenger safety

Leadership Toolbox: how to create psychological safety at work

Have you ever wondered why some teams thrive in difficult times? Their leaders have learned how to create psychological safety. Team members and the manager trust one another, freely share knowledge, admit mistakes and generate creative and innovative ideas at the drop of a hat. Other teams and managers spend their time covering up mistakes,

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A cartoon of a person walking a dog. The person's thought-bubble is full of music, other people, cars, work etc, while the dog's thought bubble shows only the scene they are walking in.

Leadership toolbox: how to build self-awareness

Self-awareness is a key life and leadership skill. At its most basic level, self-awareness is about developing your knowledge and understanding of yourself, and being able to access that knowledge and understanding in real-time to help you better navigate your life. Its benefits include: greater self-confidence heightened sensitivity to thoughts, emotions and feelings improved critical

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