change

A diagram of the 5 principles of Appreciative Inquiry

The Link Between Appreciative Inquiry and Strengths

Appreciative Inquiry is a method for solving problems and implementing change by focusing on the positive. It emerged from the work of David Cooperrider and Suresh Srivastva in the late 1980s, and has since been used by businesses, teams and organisations around the world. The Ai (1) approach is perfectly aligned with the strengths-led approach, […]

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A glass container of salt with a red lid, lying on its side on a wooden board, with salt crystals sprinkled around

Goldilocks and a Pile of Salt – Why You CAN Have Too Much of a Good Thing

‘Goldilocks and the Three Bears’ was one of my favourite fairy tales growing up. Salt is one of my favourite condiments. It seems weird to put those two sentences together. But today I realised how much they have taught me about the idea that we can have “too much” of a good thing. There’s nothing

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Photo of a book with pages being blown by the wind

Leadership toolbox: how to use change stories to transform your reality

Our change stories can make or break us as we navigate change. I’ve written previously about how we humans are sense-making machines. We always seek out a story that explains what we are experiencing. And if what is happening doesn’t come with a story that makes sense to us, we’ll make up one that does!

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A rainbow painted background with the word 'Culture' in white

What is organisational culture, why does it matter, and how can we build a great culture?

Organisational culture has been a “buzzphrase” for longer than I can remember. It’s the topic of vast numbers of books, 15 TED talks (when I last checked), and innumerable blog-posts (to which I am adding another with this!). But what is it, exactly? And why is it so important? And how do we create a

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A crumpled piece of paper on a dark background. There is a large question mark on the paper.

Why we need to ditch certainty and embrace uncertainty

Certainty is highly prized by our brains. So much of what we do and say is aimed at creating certainty for ourselves, or projecting an aura of certainty for others to see. We often avoid uncertainty, because it can activate the threat-avoidance part of our brains. The problem is usually not the uncertainty itself, but

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Black noticeboard with white writing saying 'Thank You'

Recognition – how to turbo-charge success

There are many factors that go into creating success, from talent to resources to committed action. One-off successes can be achieved relatively effortlessly – but ongoing, sustained success takes thoughtful leadership and careful management. And recognition is a golden opportunity to turbo-charge success and make it sustainable over the long-term. The sad thing is that

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