thinking

A photo of a white jigsaw puzzle on a black background, with a piece missing

How Can We Deal With “Wicked Problems”?

I’ve been thinking a lot recently about the concept of “wicked problems”. More and more, we’re facing complex and challenging issues as individuals, partners, parents, work teams and as a society. So what should we do when we’re faced with a problem that doesn’t have a simple solution? Unfortunately, it’s not as simple as finding

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A photo of a person with a box over their head labelled "brain" and a hand putting the word "idea" into the box

The Best and Wisest Piece of Advice I Ever Received

Back in my early 20s, I was given a piece of advice, and told that it works in every situation that humans face.  I initially couldn’t (or rather, wouldn’t!) accept the idea that it could apply in every context. And I tried really hard to imagine a situation in which it wouldn’t work… but even

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A diagram of the 5 principles of Appreciative Inquiry

The Link Between Appreciative Inquiry and Strengths

Appreciative Inquiry is a method for solving problems and implementing change by focusing on the positive. It emerged from the work of David Cooperrider and Suresh Srivastva in the late 1980s, and has since been used by businesses, teams and organisations around the world. The Ai (1) approach is perfectly aligned with the strengths-led approach,

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A glass container of salt with a red lid, lying on its side on a wooden board, with salt crystals sprinkled around

Goldilocks and a Pile of Salt – Why You CAN Have Too Much of a Good Thing

‘Goldilocks and the Three Bears’ was one of my favourite fairy tales growing up. Salt is one of my favourite condiments. It seems weird to put those two sentences together. But today I realised how much they have taught me about the idea that we can have “too much” of a good thing. There’s nothing

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Graphic. Centre blue circle 'How to turn great ideas into great results'. Smaller mid-blue circle labelled 'Set goals and track progress'.

Great results: Strategy 4 – set goals and track progress

This article addresses one of the most important aspects of any change process – to set goals and track progress. Change programmes always face challenges. Two of the most common are having doubters in the group, and not yet knowing the ideal solution(s). When we kick off a change programme, or even a single experiment,

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